Network convergence, in which a single network supports telephone, video and data communication services, has resulted in immense changes to voice/telephony technologies over the last decade.
Corporate voice and telephony services are rapidly transforming from traditional public-switched telephone networks (PSTNs) and private branch exchanges (PBXs) to Voice over IP (VoIP ) and IP PBXs, often combined with digital faxing, video conferencing, instant messaging and mobile communications. That means VoIP and telephony certifications now focus on digital communications, along with a good measure of IP networking protocols and methods that support traffic and control quality.
In this article, we feature five solid VoIP and telephony certifications, from Cisco, Certification Partners, Avaya, EC-Council and the SIP School. If you've see our list of the best Unified Communications certifications, you'll notice that the Cisco Certified Network Professional Collaboration (CCNP Collaboration) certification was featured in that article as well. The CCNP Collaboration covers a lot of voice and telephony ground, and adds video and Cisco Collaboration solutions to the mix as well.
In this article, we feature five solid VoIP and telephony certifications, from Cisco, Certification Partners, Avaya, EC-Council and the SIP School. If you've see our list of the best Unified Communications certifications, you'll notice that the Cisco Certified Network Professional Collaboration (CCNP Collaboration) certification was featured in that article as well. The CCNP Collaboration covers a lot of voice and telephony ground, and adds video and Cisco Collaboration solutions to the mix as well.

























































