Friday, 17 July 2015

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Network convergence, in which a single network supports telephone, video and data communication services, has resulted in immense changes to voice/telephony technologies over the last decade.
Corporate voice and telephony services are rapidly transforming from traditional public-switched telephone networks (PSTNs) and  private branch exchanges (PBXs) to Voice over IP (VoIP ) and IP PBXs, often combined with digital faxing, video conferencing, instant messaging and mobile communications. That means VoIP and telephony certifications now focus on digital communications, along with a good measure of IP networking protocols and methods that support traffic and control quality.

In this article, we feature five solid VoIP and telephony certifications, from Cisco, Certification Partners, Avaya, EC-Council and the SIP School. If you've see our list of the best Unified Communications certifications, you'll notice that the Cisco Certified Network Professional Collaboration (CCNP Collaboration) certification was featured in that article as well. The CCNP Collaboration covers a lot of voice and telephony ground, and adds video and Cisco Collaboration solutions to the mix as well.





























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VoIP — which stands for voice over Internet protocol and often pronounced "voyp" — is a new technology that will improve the way we communicate. VoIP basically means voice transmitted over a digital network. The Internet, however, isn't strictly necessary for VoIP. What is necessary for VoIP technology is the use of the same protocols that the Internet uses. (A protocolis a set of rules used to allow orderly communication.) Thus, voice over Internet protocol means voice that travels by way of the same protocols used on the Internet.
VoIP is often referred to as IP telephony (IPT) because it uses Internet protocols to make possible enhanced voice communications. The Internet protocols are the basis of IP networking, which supports corporate, private, public, cable, and even wireless networks. VoIP unites an organization's many locations — including mobile workers — into a single converged communications network and provides an unparalleled range of telephony support services and features